about us

We are committed to finding you the right property, in the right location, at the right price.
If you haven’t rented before we set out, below, a brief description of the steps in the letting process:

Register your interest
You can do this by calling us. Alternatively you can join our mailing list on this website. If you do this it means that we will e-mail you whenever a property becomes available that satisfies your criteria.

Viewings
We accompany you on viewings by appointment, daily Monday to Friday and Saturday mornings.

On choosing a property
When you have selected a property you simply need to complete an application form. From this we will obtain all necessary references and carry out a credit history check. On acceptance by the landlord we will prepare a tenancy agreement.

Tenancy agreement
This agreement is signed by all occupiers of the property that are over 18 years old and the landlord or agent. It forms the legal basis for the terms and conditions of the let so make sure that you read it carefully and understand it.

Inventory
Where required by the landlord an inventory is made of the condition and contents of the property. This is supplied to the tenants. At the end of the rental period the property and its contents need to be returned in the same general condition.

Rent and Deposit
Normally a rental payment of one month’s rent is payable in advance. A similar amount is required as a deposit, also payable in advance. This deposit will be repaid at the end of the letting period less any deductions for breakages or damage that are found during the inventory check-out.

Fees
Our administration fee for introduction is 30% of one month’s rental amount plus VAT. There is a further charge of £60 plus VAT for the completion of the tenancy agreement.

Completion
The keys can now be collected and you can move in.

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FAQ’s

What money do I need to pay up-front?
You need to pay at least one month’s rent in advance plus the deposit which is normally the equivalent to one month’s rent. There is also the administration fee payable to us, as agent, which is for preparation of the tenancy agreement and obtaining references etc.

What information do I need to supply?
You need to provide the contact details for at least 2 referees. These may include a previous landlord, employer, bank or building society.

What is a tenancy agreement?
This is a legally binding agreement between tenant and landlord. It sets out your rights and responsibilities and therefore you should read it carefully and make sure that you understand it. We can help with any queries. Your agreement will probably be an Assured Shorthold Tenancy under the Housing Act as amended in 1996.

How long is a typical let?
Typically a let is for a minimum of six months but this will be set out in the tenancy agreement. If you wish to stay on after the stated letting period in the tenancy agreement this can be agreed if all parties accept. When you want to leave you will have to provide a minimum of one month’s notice in writing. If the landlord wishes to end the agreement they have to provide a minimum of two month’s notice in writing.

What else do I pay for?
Under a normal let you will be responsible for all utilities, council tax, telephone and TV licence.

What are my obligations at the end of the tenancy?
You must ensure that the property is returned to the state in which you find it, subject to any agreed wear and tear. If the property is not left in good condition or needs cleaning this will be deducted from your deposit.

How does the deposit get returned?
If at the end of the let the inventory check is satisfactory you get the deposit back shortly after leaving the property. Otherwise it is used for repairs and maintenance and the balance is returned to you after this time. You cannot set your deposit against any rent due.